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Returns Policy

Our commitment is to deliver products that exemplify top-tier standards and superior quality.

Before we ship any product, it undergoes a thorough quality inspection to ensure that we are fully confident in its condition when it leaves for your destination.

Should there be any concerns with your order, we're ready to address the issue and offer a fair solution.

Please note, however, that personalised items are final sale and cannot be returned or exchanged.

We recognise the limitations of online shopping — not being able to touch or see the product in person — and for a better experience, we suggest visiting our showroom.

Regarding Faulty Items

If you encounter a defect with any product, get in touch with us so we can make it right.

To expedite the process, providing us with images of the defect or fault when you reach out will be incredibly helpful.

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