The setup fee is the cost for preparing your promotional product for printing, including converting your logo or image into digital code and setting up the equipment needed to print it.
Frequently Asked
Questions
What is a setup fee?
What format does my logo need to be?
All files need to be in PNG format at 600 DPI.
HOW LONG WILL MY ORDER TAKE?
Our current turnaround time is 10 business days. Your garments will be dispatched from our supplier in Melbourne to our warehouse in Adelaide, where they will be processed and sent out. If you need your garments urgently, there is a $100 priority fee which will place your order at the front of the queue.
Can I modify or cancel my order?
Should you wish to amend your order after payment has been processed, please call us immediately on 08 8445 9718 and we will try our best to accommodate your request. There may be some instances where we are unable to modify your order.
Can I change my delivery address?
Due to the fast turnaround time for our orders, we cannot guarantee that we can update the address on an order already placed.
Do you ship internationally?
At this stage we do not offer international shipping. Please subscribe to our newsletter for future updates.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept the most common and convenient forms of payment including Visa, MasterCard, Apple Pay, Amex and PayPal.
All payments will be made through a secure payment gateway.